Welcome to our Frequently Asked Questions page! Here you\’ll find answers to some of the most common questions we receive from our customers.
Ordering and Shipping
How can I place an order?
Placing an order with Natural Taste is easy! Simply select the products you wish to purchase and add them to your cart. Then, proceed to checkout and enter your shipping and payment information or going on cash & Delivery option. Once your order is complete, we\’ll process it and send you a confirmation email. You can also place your order on direct our WhatsApp number 03465197890
How long does shipping take?
Shipping times vary depending on your location and the shipping method you select. Generally, orders within Pakistan take 2-5 business days to arrive after processing.
How much does shipping cost?
Shipping costs are calculated based on the weight and size of your order, as well as your location. You can view the shipping cost during checkout before completing your purchase.
Do you offer international shipping?
Currently, we only offer shipping within Pakistan. Moreover we hope to expand our shipping options in the future.
Products and Ingredients
Are your products organic?
Yes, all of our products are organic and free from harmful chemicals and additives.
Are your products free from additives and preservatives?
Yes, we believe in providing our customers with the highest-quality natural products, therefore, all of our products are free from additives and preservatives.
What is Organic Salajeet?
Organic Salajeet, also known as shilajit, is a natural substance that is formed by the compression of organic materials over millions of years. It is known for its health benefits, including boosting energy and improving cognitive function.
What are the benefits of sea buckthorn?
Sea buckthorn is a berry that is known for its high levels of vitamins, minerals, and antioxidants. It is commonly used to improve skin health, boost immunity, and reduce inflammation.
Returns and Refunds
What is your return policy?
If you are not satisfied with your purchase, you may return it within 05 days for a full refund or exchange. However, the product must be unused and in its original packaging.
How do I initiate a return?
To initiate a return, please contact us through our website or email us at [insert email address here]. Our customer service team will provide you with further instructions.
How long does it take to process a refund?
Once we receive your returned product, we will process your refund within 3-5 business days. Please note that it may take additional time for the refund to appear on your account depending on your payment method.
Contact Us
If you have any additional questions or concerns, please don\’t hesitate to contact us. You can reach us through our website contact form or email us at info@naturaltaste.com.pk. We\’re always happy to help!